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.kfb-ivr-voip-container{position:relative;height:100%;display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;background-size:100% 100%;background-position:0 0;background-repeat:no-repeat;background-image:url(https://img-ys011.didistatic.com/static/iscstatic/do1_i3T3I4D9Yf2BCbTRTlvj);-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column}#voipLayer .kfb-ivr-voip-container .network-weak-tips{position:fixed;left:50%;-webkit-transform:translateX(-50%);transform:translateX(-50%);z-index:9999;color:#fff;background:rgba(2,11,26,.6)}#voipLayer .kfb-ivr-voip-container .auth-tips{pointer-events:none;position:absolute;width:100%;height:100%;z-index:10;text-align:left;-webkit-box-sizing:border-box;box-sizing:border-box}#voipLayer .kfb-ivr-voip-container .auth-tips .mask{width:100%;height:100%;background-color:rgba(0,0,0,.2)}#voipLayer .kfb-ivr-voip-container .auth-tips .mask .text{position:absolute;color:#fff;background-image:-webkit-gradient(linear,left top,left bottom,color-stop(0,hsla(0,0%,100%,0)),to(hsla(0,0%,58.8%,.8)));background-image:linear-gradient(180deg,hsla(0,0%,100%,0),hsla(0,0%,58.8%,.8));bottom:0}#voipLayer .kfb-ivr-voip-container .intercept-popup .intercept-container{position:relative}#voipLayer .kfb-ivr-voip-container .intercept-popup .intercept-container .content{position:absolute;left:50%;-webkit-transform:translateX(-50%);transform:translateX(-50%);text-align:center}#voipLayer .kfb-ivr-voip-container .intercept-popup .intercept-container .content .title{color:#222}#voipLayer .kfb-ivr-voip-container .intercept-popup .intercept-container .content .text{text-align:center}#voipLayer .kfb-ivr-voip-container .intercept-popup .intercept-container .content .buttons .continue-btn{opacity:1;background:#fc9153;color:#fff}#voipLayer .kfb-ivr-voip-container .intercept-popup .intercept-container .content .buttons .leave-btn{color:#999}#voipLayer 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.area-top{text-align:center;z-index:2;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#voipLayer .area-top,#voipLayer .area-top .head-area-container{width:100%;display:-webkit-box;display:-ms-flexbox;display:flex}#voipLayer .area-top .head-area-container{position:relative;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column}#voipLayer .area-top .head-bg{position:absolute;top:0;left:50%;-webkit-transform:translateX(-50%);transform:translateX(-50%);overflow:hidden;z-index:-1}#voipLayer .area-top .head-bg:before{will-change:transform;position:absolute;display:block;top:-.21333rem;width:10rem;height:8.24rem;content:""}#voipLayer .area-top .head-bg:after{will-change:transform;position:absolute;display:block;bottom:0;width:5.70667rem;left:50%;-webkit-transform:translateX(-50%);transform:translateX(-50%);height:6.8rem;content:"";background-image:url(https://img-ys011.didistatic.com/static/iscstatic/do1_istt97TCAqqSu4xdp59C);z-index:-2;background-repeat:no-repeat;background-size:auto 100%}#voipLayer .area-top .head-bg:before{background-image:url(https://img-ys011.didistatic.com/static/iscstatic/do1_qfZdWsAx9GMmj78uvjhs);z-index:1;background-repeat:no-repeat;background-size:auto 100%}#voipLayer .area-top .head-img{margin:2rem auto 0;position:relative}#voipLayer .area-top .head-img .head-self{position:absolute;top:0;left:0;width:100%;height:100%;overflow:hidden}#voipLayer .area-top .head-img .head-self:after,#voipLayer .area-top .head-img .head-self:before{will-change:transform;display:block;position:absolute;top:0;left:0;bottom:0;right:0;content:"";height:100%}#voipLayer .area-top .head-img .head-self{border-radius:50%;z-index:1;background-image:url(https://img-ys011.didistatic.com/static/iscstatic/do1_tE1TZUZSjru7CxTTMByT);background-repeat:no-repeat;background-size:auto 100%}#voipLayer .area-top .head-img:after{content:"";position:absolute;display:block;background-image:url(https://img-ys011.didistatic.com/static/iscstatic/do1_2qPQvIpNY42ML5PuVciz);background-size:100% auto;background-repeat:no-repeat;bottom:0;left:50%;z-index:3;-webkit-transform:translateX(-50%);transform:translateX(-50%)}#voipLayer .area-top .continued-time{color:#5e564c;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;padding:0 .26667rem;height:.77333rem;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#voipLayer .area-top .continued-time .connected-status,#voipLayer .area-top .continued-time .connecting-status,#voipLayer .area-top .continued-time .disconnected-status{width:.16rem;height:.16rem;background:#3cbca3;border-radius:50%}#voipLayer .area-top .continued-time .connecting-status{background:#ff8935;position:relative}#voipLayer .area-top .continued-time .connecting-status:after{-webkit-animation:scaleAnimation 1s infinite;animation:scaleAnimation 1s infinite;will-change:transform;position:absolute;background:#ff8935;opacity:.2;border-radius:50%;content:"";width:.45333rem;height:.45333rem;display:block;top:-.14667rem;left:-.14667rem;-webkit-transform:translateY(-50%);transform:translateY(-50%)}#voipLayer .area-top .continued-time .disconnected-status{background:red}#voipLayer .area-top .continued-time .disconnected-text,#voipLayer .area-top .continued-time .duration-text,#voipLayer .area-top .continued-time .waiting-text{margin-left:.16rem}#voipLayer .area-top .not-leave-tips.overlay-placeholder,#voipLayer .area-top .visit-tips.overlay-placeholder{position:relative;text-align:center;left:50%;-webkit-transform:translateX(-50%);transform:translateX(-50%);z-index:1;background-size:100% 100%;background-repeat:no-repeat;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#voipLayer .area-top .not-leave-tips.overlay-placeholder{background:-webkit-gradient(linear,left top,left bottom,color-stop(10%,#5f9af3),color-stop(97%,#3163bb));background:linear-gradient(180deg,#5f9af3 10%,#3163bb 97%);color:#fff}#voipLayer .area-top .visit-tips.overlay-placeholder{color:#fff;background-image:url(https://img-ys011.didistatic.com/static/iscstatic/do1_Q6JNsvnQrpFT3aVgCXsB)}#voipLayer .dialpad-component{overflow:scroll;position:relative;left:50%;-webkit-transform:translateX(-50%);transform:translateX(-50%)}#voipLayer .area-middle.disable-any-action{pointer-events:none}#voipLayer .area-middle:before{content:"";display:block;position:absolute;background-color:#fff;left:50%;-webkit-transform:rotate(45deg) translateX(-50%);transform:rotate(45deg) translateX(-50%)}#voipLayer .area-middle{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;-webkit-box-flex:1;-ms-flex-positive:1;flex-grow:1;z-index:3;background-color:#fff;position:relative}#voipLayer .area-middle .form-title{text-align:center;color:#222;background-color:#fff;position:relative}#voipLayer .area-middle .form-title .previous-btn{position:absolute;color:#999}#voipLayer .area-middle .form-title .text{font-weight:700;margin:0 auto;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}#voipLayer .area-middle .content-wrapper{overflow:hidden;-webkit-box-sizing:border-box;box-sizing:border-box;width:100%;position:relative}#voipLayer .area-middle .content-wrapper:after{content:"";display:block;position:absolute;width:100%;left:0;top:0;right:0;background-image:-webkit-gradient(linear,left top,left bottom,color-stop(59%,#f5f7fa),to(rgba(245,247,250,0)));background-image:linear-gradient(180deg,#f5f7fa 59%,rgba(245,247,250,0))}#voipLayer .area-middle .form-area.with-footer .material-item:last-child{border-bottom-left-radius:0;border-bottom-right-radius:0}#voipLayer .area-middle .form-area{position:relative;z-index:2}#voipLayer .area-middle .form-area .material-item.not-independent,#voipLayer .area-middle .form-area .material-item.not-independent .component-item.component-buttonlist,#voipLayer .area-middle .form-area .material-item.not-independent .component-item.component-text-card{border-top-left-radius:0!important;border-top-right-radius:0!important}#voipLayer .area-middle .form-area .material-item.not-independent .component-item:first-child{padding-top:0!important}#voipLayer .area-middle .form-area .material-item.not-independent .component-item.component-orderlist .title{padding-top:0}#voipLayer .area-middle .form-area .material-item.next-not-independent,#voipLayer .area-middle .form-area .material-item.next-not-independent .component-item.component-buttonlist,#voipLayer .area-middle .form-area .material-item.next-not-independent .component-item.component-text-card{border-bottom-left-radius:0!important;border-bottom-right-radius:0!important}#voipLayer .area-middle .form-area .material-item:first-child{margin-top:0}#voipLayer .area-middle .form-area .material-item .component-item .title{color:#222;font-weight:500}#voipLayer .area-middle .form-area .material-item .component-item:not(:first-child){padding-top:0!important}#voipLayer .area-middle .form-area .material-item .component-item.component-dial{border-radius:0;padding:0}#voipLayer .area-middle .form-area .material-item .component-item.component-buttonlist{background-color:#fff}#voipLayer .area-middle .form-area .material-item .component-item.component-buttonlist .kfc-button-list.normal .btns-row .btn-item{font-weight:400;color:#222!important}#voipLayer .area-middle .form-area .material-item .component-item.component-buttonlist .kfc-button-list.normal .btns-row .btn-item .btn-background{opacity:1}#voipLayer .area-middle .form-area .material-item .component-item.component-buttonlist .kfc-button-list.only-dial .btns-row .btn-item,#voipLayer .area-middle .form-area .material-item .component-item.component-buttonlist .kfc-button-list.only-one-btn .btns-row .btn-item{border:none;background-image:-webkit-gradient(linear,left top,right top,color-stop(0,#fc9153),to(#fe6800));background-image:linear-gradient(90deg,#fc9153,#fe6800);color:#fff!important}#voipLayer .area-middle .form-area .material-item .component-item.component-orderdetail,#voipLayer .area-middle .form-area .material-item .component-item.component-orderlist .kfc-order-list{padding:0}#voipLayer .area-middle .form-area .material-item .component-item.component-orderlist .kfc-order-list .order-list-order .icon-checked-mark{display:none}#voipLayer .area-bottom{width:100%;-webkit-box-sizing:border-box;box-sizing:border-box;position:absolute;z-index:3;bottom:0;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#voipLayer .area-bottom .footer-container{-webkit-box-sizing:border-box;box-sizing:border-box}#voipLayer .area-bottom .btns,#voipLayer .area-bottom .footer-container{width:100%;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-direction:row;flex-direction:row}#voipLayer .area-bottom .btns{-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between}#voipLayer .area-bottom .btns .btn{position:relative}#voipLayer .area-bottom .btns .btn .overlay-placeholder{position:absolute;color:#666;text-align:center;background-color:#f7f7f7}#voipLayer .area-bottom .btns .btn .overlay-placeholder:after{content:"";display:block;position:absolute;-webkit-transform:rotate(45deg);transform:rotate(45deg);background-color:#f7f7f7}#voipLayer .area-bottom .btns .btn .mute-tips-overlay.overlay-placeholder{left:0;background:#fff4ed}#voipLayer .area-bottom .btns .btn .mute-tips-overlay.overlay-placeholder .tips-text{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-direction:row;flex-direction:row;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}#voipLayer .area-bottom .btns .btn .mute-tips-overlay.overlay-placeholder:after{display:none}#voipLayer .area-bottom .btns .btn .img{background-repeat:no-repeat;background-size:100% 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.img{background-image:url(https://img-ys011.didistatic.com/static/iscstatic/do1_3LTKiZBcKnqpwMn3nxEr)}#voipLayer .area-bottom .btns .btn-mute.with-explain-text.touched .img{background-image:url(https://img-ys011.didistatic.com/static/iscstatic/do1_HxK1V2ZuK7EwiCq5eXzg)}#voipLayer .area-bottom .btns .btn-mute.with-explain-text.touched.danger .img{background-image:url(https://img-ys011.didistatic.com/static/iscstatic/do1_RVCvN2IUyg1IgNTBRYa2)}#voipLayer .area-bottom .btns .btn-sound-upper.touched .img{background-image:url(https://img-ys011.didistatic.com/static/iscstatic/do1_GSjBz9YqNNsWuXPcfxsW)}#voipLayer .area-bottom .btns .btn-hangout.touched .img{background-image:url(https://img-ys011.didistatic.com/static/iscstatic/do1_TBfFNbam8yVIjK6uE9Wh)}#voipLayer .area-bottom .extra-btn-area{background-color:#fff;height:100%;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-direction:row;flex-direction:row;-ms-flex-negative:0;flex-shrink:0;color:#999;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#voipLayer .area-bottom .extra-btn-area .btn{-webkit-box-flex:1;-ms-flex:1;flex:1;text-align:center;position:relative;background:#f7f7f7;border-radius:.73333rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}#voipLayer .area-bottom .extra-btn-area .btn-placeholder{display:none}#voipLayer .area-feedback:before{content:"";display:block;position:absolute;background-color:#fff;left:50%;-webkit-transform:rotate(45deg) translateX(-50%);transform:rotate(45deg) translateX(-50%)}#voipLayer .area-feedback{-webkit-box-flex:1;-ms-flex-positive:1;flex-grow:1;color:#222;overflow:hidden;z-index:3;position:relative}#voipLayer .area-feedback .close{color:#999}#voipLayer .area-feedback .form-title{text-align:center;color:#222;background-color:#fff}#voipLayer .area-feedback .form-title .text{font-weight:700;margin:0 auto;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}#voipLayer .area-feedback .feedback-container:after{content:"";display:block;position:absolute;width:100%;left:0;top:0;right:0;background-image:-webkit-gradient(linear,left top,left bottom,color-stop(59%,#f5f7fa),to(rgba(245,247,250,0)));background-image:linear-gradient(180deg,#f5f7fa 59%,rgba(245,247,250,0))}#voipLayer .area-feedback .feedback-container{-webkit-box-sizing:border-box;box-sizing:border-box;width:100%;height:100%;position:relative;background-color:#fff}#voipLayer .area-feedback .feedback-container .content-wrapper{height:100%;overflow-y:scroll;position:relative;z-index:5}#voipLayer .area-feedback .feedback-container .content-wrapper .chose-area{background-color:#fff}#voipLayer .area-feedback .feedback-container .content-wrapper .chose-area .reason-area .tags .category:first-child .title{padding-top:0}#voipLayer .area-feedback .feedback-container .content-wrapper .chose-area .reason-area .tags .category .title{color:#222}#voipLayer .area-feedback .feedback-container .content-wrapper .chose-area .reason-area .tags .kfc-button-list .btn-item{color:#444!important;background:#fff6f1!important}#voipLayer .area-feedback .feedback-container .content-wrapper .chose-area .reason-area .tags .kfc-button-list .btn-item.clicked{-webkit-box-shadow:unset;box-shadow:unset;position:relative}#voipLayer .area-feedback .feedback-container .content-wrapper .chose-area .reason-area .tags .kfc-button-list .btn-item.clicked:after{content:"";position:absolute;background-image:url(https://img-ys011.didistatic.com/static/iscstatic/do1_4BNjJIuhN6ixLUrbmrXj);background-size:100% 100%;background-repeat:no-repeat}#voipLayer .area-feedback .feedback-container .content-wrapper .extra-feedback-area{background-color:#fff}#voipLayer .area-feedback .feedback-container .content-wrapper .extra-feedback-area .textarea{background-color:#f6f7f9}#voipLayer .area-feedback .feedback-container .btns{position:absolute;left:0;right:0;z-index:5}#voipLayer .area-feedback .feedback-container .btns .btn{width:100%;text-align:center}#voipLayer .area-feedback .feedback-container .btns .btn.close-btn{color:#757575}#voipLayer .area-feedback .feedback-container .btns .btn.submit-btn{background:#fc9153;color:#fff}#voipLayer .area-feedback .feedback-container .btns .btn.submit-btn.disable{background:#ccc}#voipLayer .loading-container{position:fixed;top:50%;left:50%;-webkit-transform:translate(-50%,-50%);transform:translate(-50%,-50%);z-index:999999}#voipLayer .loading-container .loading-pic{width:100%;height:100%;background:url(https://img-ys011.didistatic.com/static/iscstatic/do1_TwWTLmZtgwwZasLNw3uK) 0 0/auto 100% no-repeat;overflow:hidden;-webkit-animation:tips 1.2s steps(29) infinite;animation:tips 1.2s steps(29) infinite}#voipLayer .dialpad-container{color:#222}#voipLayer .dialpad-container .pressed{-webkit-box-sizing:border-box;box-sizing:border-box;text-align:center;overflow:scroll}#voipLayer .dialpad-container .dialpad-row{width:100%;display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex-wrap:wrap;flex-wrap:wrap}#voipLayer .dialpad-container .dialpad-row .dialpad-key-container:last-child{margin-right:0!important}#voipLayer .dialpad-container .dialpad-row .dialpad-key-container{width:0;font-size:0;-webkit-box-flex:0;-ms-flex:0;flex:0;padding-right:25%;padding-bottom:25%;margin-right:12.5%;margin-bottom:4.2%;text-align:center;position:relative}#voipLayer .dialpad-container .dialpad-row .dialpad-key-container .dialpad-key-item{background:#fff;border-radius:50%}#voipLayer .dialpad-container .dialpad-row .dialpad-key-container .dialpad-key-item,#voipLayer .dialpad-container .dialpad-row .dialpad-key-container .special-item{position:absolute;left:0;right:0;bottom:0;top:0;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;text-align:center}#voipLayer .dialpad-container .dialpad-row .dialpad-key-container .special-item{background-image:url(https://img-ys011.didistatic.com/static/iscstatic/do1_miuSVkRNPpKxW71sGUTM);background-size:.74667rem .74667rem;background-position:50%;background-repeat:no-repeat;border-radius:50%;border:.01333rem solid #e0e7f4}.voip-reset-vant-toast{background-color:#363541!important;color:#fff!important}.voip-kfc-dial .dial-button{background:#fc9153!important}@-webkit-keyframes 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